At a Glance
- Tasks: Ensure guest safety and comfort while providing excellent customer service overnight.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy discounts with the Whitbread Benefits card, a pension scheme, and free breakfast for two.
- Other info: Fixed term contract with 22.5 hours per week and competitive pay.
- Why this job: Make a difference in guests' experiences while working flexible night hours.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 30000 - 30000 € per year.
Premier Inn is currently recruiting for a Nights Team Member at Ramsgate (Manston Airport) to ensure the safety and comfort of hotel guests overnight. This role involves using customer service skills to assist guests and handling any overnight issues.
This position offers a fixed term contract at 22.5 hours per week with a pay rate of up to £13.66 per hour. Benefits include a Whitbread Benefits card for discounts, a company pension scheme, and a complimentary breakfast for two when you join.
Overnight Team Member – Guest Care & Sleep Support (Ramsgate) in Minster employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture that prioritises the well-being of both guests and team members. With opportunities for growth within the hospitality sector, employees benefit from competitive pay, a comprehensive pension scheme, and exclusive discounts through the Whitbread Benefits card, all while working in the vibrant location of Ramsgate near Manston Airport.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Team Member – Guest Care & Sleep Support (Ramsgate) in Minster
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest care mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest issues overnight. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Dress smartly for your interview, even if it’s a night shift role. First impressions matter, and looking professional shows that you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals who want to make a difference in guest care.
We think you need these skills to ace Overnight Team Member – Guest Care & Sleep Support (Ramsgate) in Minster
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help guests in previous roles, especially during those late-night shifts!
Tailor Your CV and Cover Letter:Don’t just send the same old CV! Tailor it to the Overnight Team Member role by including relevant experiences and skills that match the job description. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Nights Team Member, you'll be dealing with guests directly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to handle overnight challenges with ease.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you would handle a difficult guest or what you would do in an emergency situation. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
