At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn, a leader in hospitality.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Other info: Flexible hours with opportunities for growth until 2026.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
The predicted salary is between 29000 - 30000 £ per year.
Come and be a Duty Manager at Chatham / Gillingham (Victory Pier) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.86 per hour (day shift)
- CONTRACT TYPE: Fixed Term - until 31/08/2026
- HOURS: 16 hours a week
- LOCATION: Blake Avenue, Gillingham, Kent, ME7 1GB
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Chatham / Gillingham (Victory Pier) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health.
Hotel - Duty Manager in Medway employer: Premier Inn
At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your leadership skills can truly shine. With comprehensive training, clear career progression, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions. Join us at our Chatham / Gillingham location, where you can lead a dedicated team and enjoy the perks of working in a vibrant hotel setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel - Duty Manager in Medway
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories of how you've led teams and created memorable experiences for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hotel - Duty Manager in Medway
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application to match the Duty Manager role at Premier Inn. Use keywords from the job description to show us you’re the perfect fit.
Be Personable:We love a friendly vibe! When writing your cover letter, let your personality shine through. Share why you’re passionate about delivering outstanding customer experiences and how you can contribute to our team.
Apply Through Our Website:For the best chance of landing an interview, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Experience
Since the role requires strong leadership skills, be ready to share specific examples from your past experiences where you successfully led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how your leadership made a positive impact.
✨Demonstrate Customer Service Excellence
As a Duty Manager, delivering outstanding customer experience is key. Prepare to discuss situations where you went above and beyond for customers. Think of examples that showcase your problem-solving skills and ability to handle difficult situations with grace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the company culture at Premier Inn. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
