At a Glance
- Tasks: Ensure guest safety and comfort overnight while providing excellent customer service.
- Company: Join the friendly team at Premier Inn in Marlborough.
- Benefits: Earn up to £13.66 per hour, enjoy training, discounts, and free meals.
- Other info: Flexible 32-hour work week with great team culture.
- Why this job: Make a difference in guests' nights and create a restful atmosphere.
- Qualifications: Calm demeanor and strong customer service skills required.
The predicted salary is between 28400 - 28400 £ per year.
Pursue a rewarding role as a Nights Team Member at Premier Inn in Marlborough, where you will be the key person ensuring guest safety and comfort overnight. Your calm demeanor and customer service skills will help create a restful atmosphere for all.
This position offers 32 hours of work per week, with a pay rate of up to £13.66 per hour. Enjoy a range of benefits, including training, discounts, and complimentary meals.
Night Shift Guest Care Specialist - Breakfast Included in Marlborough employer: Premier Inn
Join Premier Inn in Marlborough as a Night Shift Guest Care Specialist, where you will be part of a supportive team dedicated to guest satisfaction and safety. With a focus on employee growth, we offer comprehensive training and a range of benefits including discounts and complimentary meals, all within a welcoming work culture that values your contributions. Experience the unique advantage of working in a vibrant location while making a meaningful impact on our guests' overnight experience.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Guest Care Specialist - Breakfast Included in Marlborough
✨Tip Number 1
Make sure to research Premier Inn and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring guest comfort, think of scenarios where you might need to handle guest requests or issues. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s like to work at Premier Inn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job openings that you won’t find anywhere else.
We think you need these skills to ace Night Shift Guest Care Specialist - Breakfast Included in Marlborough
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've created a welcoming atmosphere for guests in the past, especially during those late-night shifts!
Keep It Calm and Collected:Since this role is all about ensuring guest safety and comfort overnight, let us know how you handle stressful situations. Share examples that showcase your calm demeanour and problem-solving skills.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Night Shift Guest Care Specialist role. We love seeing genuine interest!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Demeanour
As a Night Shift Guest Care Specialist, your ability to remain calm under pressure is crucial. During the interview, share examples of how you've handled stressful situations in the past, especially in customer service roles. This will demonstrate that you can create a restful atmosphere for guests.
✨Highlight Your Customer Service Skills
Make sure to emphasise your customer service experience. Prepare specific anecdotes that showcase your ability to meet guest needs and resolve issues effectively. This will help the interviewer see how you can contribute to the comfort and safety of guests overnight.
✨Know the Company and Role
Do your homework on Premier Inn and understand what they value in their team members. Familiarise yourself with their mission and the specifics of the Night Shift role. This knowledge will allow you to tailor your answers and show genuine interest in the position.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about team dynamics, training opportunities, or how they ensure guest satisfaction during night shifts. This shows that you're engaged and serious about the role.
