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- Tasks: Be the friendly face of our hotel, managing check-ins and assisting guests.
- Company: Join a leading hospitality business in vibrant Manchester.
- Benefits: Enjoy competitive pay, discounts on stays, meals, and more!
- Other info: Flexible hours with opportunities for growth in the hospitality industry.
- Why this job: Create memorable experiences for guests and be part of a dynamic team.
- Qualifications: Great customer service skills and a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality business in Manchester is looking for a Reception Team Member. In this role, you will be the welcoming face of the hotel, using your customer service skills to ensure guests feel at home from the moment they check in.
Responsibilities include:
- Managing check-ins
- Assisting the housekeeping team
The position offers competitive pay and a range of benefits, including discounts on hotel stays and meals. Join us to make every guest's experience positive and memorable.
Receptionist – 32h/w, Breakfast on Us + Benefits in Manchester employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – 32h/w, Breakfast on Us + Benefits in Manchester
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest situations, from check-ins to complaints. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! As a receptionist, you'll be the first impression for guests, so make sure you look polished and professional. It shows you take the role seriously and are ready to represent the hotel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Receptionist – 32h/w, Breakfast on Us + Benefits in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can make guests feel at home.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, do a bit of research on the hospitality business. Understand their values, mission, and what makes them stand out in Manchester. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Team Member, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create positive experiences for guests.
✨Practice Common Interview Questions
Think about common questions you might be asked, like how you handle stress or what you would do if a guest was unhappy. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in the role of a receptionist.