Ground Floor Team Member - Malvern
Ground Floor Team Member - Malvern

Ground Floor Team Member - Malvern

Malvern Full-Time 10 - 13 £ / hour (est.) No home office possible
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Premier Inn

At a Glance

  • Tasks: Welcome guests and provide excellent customer service at Premier Inn.
  • Company: Join the UK's leading hospitality business, Whitbread.
  • Benefits: Competitive pay, discounts, pension schemes, and free breakfast.
  • Why this job: No experience needed; start your career in a fun, supportive environment.
  • Qualifications: A friendly personality and a passion for customer service.
  • Other info: Flexible hours with opportunities for career growth.

The predicted salary is between 10 - 13 £ per hour.

We are currently recruiting in our Malvern Premier Inn. Working 10 hours per week, paying up to £12.56 per hour.

Come and be a Front of House Team Member at Premier Inn in Malvern. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

  • PAY RATE: Up to £12.56 per hour
  • CONTRACT TYPE: Permanent - we don’t do zero hours contracts!
  • HOURS: 10 hours per week across 2 days - evenings and weekends included
  • LOCATION: Premier Inn Malvern, Townsend Way, Malvern, WR14 1GD

Why you’ll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do: Join our team at Premier Inn Malvern as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Ground Floor Team Member - Malvern employer: Premier Inn

At Premier Inn Malvern, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With competitive pay, flexible hours, and a clear career progression path, we ensure our employees thrive both personally and professionally. Enjoy fantastic benefits like discounts on stays and meals, as well as a complimentary breakfast when you join us, making your experience with us truly rewarding.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ground Floor Team Member - Malvern

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can make guests feel welcome. Role-play common scenarios with friends or family to boost your confidence.

✨Tip Number 3

Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you care about the role and are ready to represent Premier Inn.

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re tech-savvy and keen to join the team at Premier Inn Malvern.

We think you need these skills to ace Ground Floor Team Member - Malvern

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Adaptability
Time Management
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.

Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making people smile!

Keep It Simple: We love a straightforward application! Stick to clear language and avoid jargon. Just tell us why you’d be a great fit for our team at Premier Inn Malvern.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team.

How to prepare for a job interview at Premier Inn

✨Know the Company

Before your interview, take some time to research Premier Inn. Understand their values, what they stand for, and their approach to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

✨Show Off Your Personality

As a Front of House Team Member, your personality is key! Be ready to showcase your fun and friendly side during the interview. Use examples from past experiences where you've provided excellent customer service or created a welcoming atmosphere.

✨Prepare for Common Questions

Think about common interview questions related to hospitality roles, like how you would handle difficult customers or work as part of a team. Practising your responses can help you feel more confident and articulate during the actual interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.

Ground Floor Team Member - Malvern
Premier Inn
Location: Malvern
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