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- Tasks: Lead a team to ensure smooth hotel operations and exceptional guest experiences.
- Company: Join Premier Inn, a leading hotel brand known for its commitment to guest satisfaction.
- Benefits: Enjoy competitive pay, training opportunities, discounts, and pension schemes.
- Other info: Work in a dynamic environment with opportunities for growth and development.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or similar fields is preferred.
The predicted salary is between 24700 - 24700 £ per year.
Premier Inn is seeking a dedicated Duty Manager for their London Hammersmith location, offering a salary of up to £15.86 per hour for 30 hours a week. The role involves leading a team to ensure smooth hotel operations, maintaining health & safety standards, and delivering exceptional customer experiences.
Candidates with previous leadership experience in retail or similar fields are preferred. The position includes various benefits such as training, discounts, and pension schemes.
Lead Hotel Duty Manager – Guest Experience & Safety in London employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Hotel Duty Manager – Guest Experience & Safety in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Lead Hotel Duty Manager role. You never know who might have the inside scoop on openings at places like Premier Inn.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and safety. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples from your past roles where you successfully led a team or improved customer satisfaction. This will help you stand out as a candidate who can thrive in a busy hotel environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed that you won't find elsewhere.
We think you need these skills to ace Lead Hotel Duty Manager – Guest Experience & Safety in London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have, especially in retail or similar fields. We want to see how you've led teams and ensured smooth operations in your past roles.
Focus on Guest Experience: Since this role is all about delivering exceptional customer experiences, share specific examples of how you've gone above and beyond for guests in your previous jobs. We love hearing about those moments!
Health & Safety Matters: Don’t forget to mention your understanding of health and safety standards. We’re looking for someone who can maintain these standards while leading a team, so any relevant experience will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Lead Hotel Duty Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Health & Safety Knowledge
Given the importance of health and safety in this role, be ready to discuss your understanding of relevant regulations and how you've implemented safety standards in previous positions. This will highlight your commitment to maintaining a safe environment for both guests and staff.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows that you're proactive and genuinely interested in contributing to their success.