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For Companies At a Glance
- Tasks: Lead a team to create an amazing hotel experience for guests.
- Company: Join Premier Inn, a leader in hospitality with a focus on guest satisfaction.
- Benefits: Earn up to £13.86 per hour, plus training, discounts, and pension schemes.
- Other info: Immediate start available in a dynamic and supportive environment.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 27000 - 29000 £ per year.
Premier Inn in Swindon is recruiting a Duty Manager. The role involves leading a team to deliver a brilliant hotel experience, ensuring health and safety standards, and providing exceptional customer service.
Ideal candidates will have prior experience in retail leadership and excellent communication skills.
The position offers up to £13.86 per hour for 37.5 hours a week, alongside benefits like training, discounts, and pension schemes. An immediate start is available.
Hotel Duty Manager - Lead a High-Performing Guest Experience in London employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager - Lead a High-Performing Guest Experience in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's values and mission. This way, you can show how your experience aligns with their goals and demonstrate that you're a great fit for the team.
✨Tip Number 2
Practice your communication skills! As a Duty Manager, you'll need to lead a team and interact with guests. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your leadership experience! Think of specific examples from your past roles where you led a team or improved customer service. Be ready to share these stories during your interview to highlight your suitability for the position.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Premier Inn careers page. This not only streamlines the process but also shows your genuine interest in joining the team.
We think you need these skills to ace Hotel Duty Manager - Lead a High-Performing Guest Experience in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience in leading teams. We want to see how you've motivated others and created a positive environment, especially in customer service roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see how you fit into the Duty Manager role at Premier Inn.
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your background aligns with delivering a brilliant hotel experience and ensuring health and safety standards, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research Premier Inn and understand their values, services, and what makes them stand out in the hospitality industry. Familiarise yourself with their health and safety standards, as well as any recent news or updates about the hotel.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully managed a team, resolved conflicts, or improved customer service. This will demonstrate your capability to lead a high-performing guest experience.
✨Prepare for Customer Service Scenarios
Expect questions that assess your customer service skills. Prepare for situational questions like how you would handle a difficult guest or ensure a brilliant hotel experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and professionally for your interview, reflecting the standards of the hotel industry. Also, plan to arrive early to show your punctuality and enthusiasm for the role. It sets a positive tone right from the start!