At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £14.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with 30 hours per week and great team support.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 30000 - 30000 € per year.
Come and be a Front of House Team Member at Premier Inn in Stratford. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £14.56 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 30 hours per week
LOCATION: London Stratford Premier Inn, 9 International Square, Westfield Stratford City, Montfichet Road, E20 1EE
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Stratford as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House in London employer: Premier Inn
At Premier Inn Stratford, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With a clear career path, generous benefits including discounts and complimentary meals, and a commitment to employee growth, you'll find meaningful and rewarding employment in the heart of London. Join us and be part of a team that values your contributions and ensures you feel welcomed from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Role-play with a friend or family member to get comfortable with how you'd handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Premier Inn careers page and submit your application directly. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Front of House in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team!
Keep It Simple:We appreciate straightforward applications. Keep your language clear and concise, and avoid jargon. This helps us understand your passion for the role without getting lost in complicated phrases.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you’ve provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle their needs.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.
