At a Glance
- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive environment with great perks and discounts.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 13 - 13 € per hour.
Come and be a Front of House Team Member at Premier Inn in Liverpool City Centre (Albert Dock). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 15 hours per week
LOCATION: Premier Inn Liverpool City Centre (Albert Dock), East Britannia Building, Albert Dock, Liverpool, L3 4AD
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Liverpool City Centre (Albert Dock) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House in Liverpool employer: Premier Inn
At Premier Inn Liverpool City Centre (Albert Dock), we pride ourselves on being an excellent employer, offering a supportive work culture where your personality and customer service skills shine. With immediate start opportunities, no zero hours contracts, and a clear career path, you can grow with us while enjoying fantastic benefits like discounts on accommodation and meals, a complimentary breakfast, and a company pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Liverpool
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and approachable when you arrive for your interview. A neat appearance shows you care about the role and respect the company.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you’ll find all the latest roles and updates there, so keep an eye out for any new opportunities at Premier Inn!
We think you need these skills to ace Front of House in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how you can bring your unique background to our team!
Keep It Simple:We appreciate straightforward applications. Keep your language clear and concise, and focus on what makes you a great fit for the role. Remember, we’re looking for enthusiasm and a willingness to learn!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect with the interviewer.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you would handle different situations, like dealing with a complaint or making a cocktail. This will demonstrate your problem-solving skills and readiness for the job.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company.
