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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with 16 hours per week and great perks.
- Why this job: Kickstart your career in hospitality with training and clear progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Leicester North West Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 06/08/2026) – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Leicester Rd, Glenfield, Leicester LE3 8HB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Leicester North West Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Leicester employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to showcase your friendly personality.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our fantastic team at Leicester North West Premier Inn!
We think you need these skills to ace Reception Team Member in Leicester
Some tips for your application 🫡
Show Your Personality: As a Reception Team Member, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Highlight Customer Service Skills: Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable, so share those stories!
Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the role at Leicester North West Premier Inn. Mention specific aspects of the job description that excite you and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to convey warmth and approachability.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to handle the role effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates with housekeeping. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.