At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and maintain high standards.
- Company: Join Premier Inn, the UK's leading hotel brand with a vibrant culture.
- Benefits: Enjoy competitive salary, performance bonuses, generous leave, and exclusive discounts.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 30000 - 32500 £ per year.
Responsibilities:
- Lead and motivate the team of Front of House and Housekeeping Back of House, Maintenance to ensure outstanding service and compliance with brand standards.
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK's number one.
- Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
- Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain high-quality standards.
Requirements:
- Previous management experience in the hospitality industry or similar environment where you led a team to success.
- Strong leadership skills with a passion for customer service.
- Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
About the Position:
As a Hotel Manager at the UK's leading hotel brand, you'll bring our unique culture to guests, manage your team, develop them, and contribute to a vibrant Premier Inn that delights guests time and time again.
Location: Heathley Park, Groby Road, Leicester, LE3 9QE
Why you'll love it here:
- Award-winning induction and training.
- Performance-related company bonus scheme, Pension Scheme and Share Save Scheme.
- Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
- 33 days annual leave (including bank holidays), commitment to safety and maintaining high standards of service.
- Be part of Premier Inn - a Great British business.
EEO Statement:
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Hotel Manager: Lead Front Desk & Housekeeping to Delight Guests in Leicester employer: Premier Inn
As a Hotel Manager at Premier Inn Leicester Central, you will thrive in a supportive and dynamic work environment that prioritises employee development and customer satisfaction. With award-winning training, generous benefits including a performance-related bonus scheme and substantial annual leave, you'll be empowered to lead your team in delivering exceptional service while enjoying the perks of working for the UK's leading hotel brand. Join us in creating memorable experiences for our guests in a vibrant and inclusive culture that values diversity and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager: Lead Front Desk & Housekeeping to Delight Guests in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on an opening at Premier Inn or elsewhere.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Premier Inn, they value outstanding service and team spirit, so think about how you can showcase your leadership skills and passion for customer service during your chat.
✨Tip Number 3
Practice your responses to common interview questions. Focus on your previous management experience and how you've led teams to success. Use specific examples that highlight your ability to motivate and inspire others in a hospitality setting.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Premier Inn family.
We think you need these skills to ace Hotel Manager: Lead Front Desk & Housekeeping to Delight Guests in Leicester
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your previous management experience in the hospitality industry. We want to see how you've led teams to success and created a positive environment for both staff and guests.
Emphasise Customer Service Passion:In your application, let us know about your passion for customer service. Share specific examples of how you've gone above and beyond to delight guests, as this is key to our culture at Premier Inn.
Be Genuine and Warm:We value a warm and genuine approach to communication. Use your application to showcase your personality and how you build trust with your team and guests alike. Authenticity goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Know Your Hotel Inside Out
Before the interview, make sure you research Premier Inn thoroughly. Understand their brand values, recent news, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
Prepare examples from your previous management experience that highlight your leadership style and how you've motivated teams. Think about specific situations where you improved service standards or resolved conflicts. This will help you illustrate your ability to lead the Front Desk and Housekeeping teams effectively.
✨Emphasise Customer Service Excellence
Since the role focuses on delighting guests, be ready to discuss your approach to customer service. Share stories that showcase your warm, genuine approach and how you've gone above and beyond to ensure guest satisfaction. This will resonate well with the interviewers looking for someone who can maintain high-quality standards.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about team dynamics, training opportunities, or how they measure success in the hotel. This shows your interest in the role and helps you assess if it's the right fit for you.
