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- Tasks: Welcome guests and provide excellent customer service for a pleasant stay.
- Company: Join Premier Inn, a leading hospitality business in the UK.
- Benefits: Earn up to £13.06 per hour, enjoy training, and meal discounts.
- Other info: Fixed-term contract for 16 hours a week until 06/08/2026.
- Why this job: Kickstart your career in hospitality with clear growth opportunities.
- Qualifications: Great communication skills and a friendly attitude.
The predicted salary is between 27000 - 27000 £ per year.
Premier Inn is looking for a Reception Team Member at their Leicester North West location. In this role, you will be the friendly face welcoming guests, using your excellent customer service skills to ensure a pleasant stay.
The position offers a pay rate of up to £13.06 per hour, with a fixed-term contract until 06/08/2026 for 16 hours a week. With a host of benefits including a clear career path, training, and discounts on meals, this role is ideal for those looking to grow within the leading hospitality business in the UK.
Guest Reception Pro — Friendly Hospitality & Service in Leicester employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Reception Pro — Friendly Hospitality & Service in Leicester
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly hospitality culture.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest situations, from check-ins to complaints. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in hospitality. Show them you’re serious about the role by being punctual and looking the part!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for your interview and land that dream job.
We think you need these skills to ace Guest Reception Pro — Friendly Hospitality & Service in Leicester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly personality shine through! We want to see how you connect with people, so share any experiences that highlight your customer service skills.
Tailor Your Application: Make sure to customise your application for the Guest Reception Pro role. Mention specific skills or experiences that relate to hospitality and how you can contribute to making guests feel welcome at Premier Inn.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, focusing on the most relevant information that showcases why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception Team Member, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality, such as how you would handle an unhappy guest or what you think makes great customer service. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. Plus, it sets a positive tone for the friendly hospitality vibe that Premier Inn embodies.