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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with 24 hours per week – no zero hours contracts!
- Why this job: Kickstart your career in a fun environment with clear growth opportunities.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Receptionist at Premier Inn in Leeds City Centre (Wellington Street) Premier Inn Hotel. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 24 hours per week
LOCATION: Wellington St, Leeds LS3 1LW
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Leeds City Centre (Wellington Street) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Leeds employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Team Member in Leeds
✨Tip Number 1
First things first, make sure you know the ins and outs of Premier Inn. Familiarise yourself with their values and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand!
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a receptionist and how you'd handle them. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Don’t forget to showcase your personality! Being the friendly face of the hotel means you need to let your fun side shine through. Be genuine and let your enthusiasm for helping guests come across in your conversations.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Premier Inn. Let’s get you that job!
We think you need these skills to ace Reception - Team Member in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re looking for someone who can bring a smile to our guests' faces!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. Whether it’s a previous job or a volunteer role, share specific examples of how you’ve gone above and beyond to help others. This is key for us at Premier Inn!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts logically. This will make it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice a warm greeting and be ready to share a little about yourself – it helps to create a connection with the interviewer.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their mission of providing excellent customer service.
✨Prepare for Customer Scenarios
Think about common situations you might face as a Receptionist, like handling guest complaints or managing busy check-in times. Prepare some examples from your past experiences where you’ve successfully dealt with similar scenarios. This will demonstrate your problem-solving skills and customer service expertise.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.