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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their comfort.
- Company: Join a leading hotel chain known for its excellent guest experience.
- Benefits: Earn up to £12.56 per hour with discounts and perks after joining.
- Why this job: Make a real difference in guests' stays while developing your customer service skills.
- Qualifications: Strong customer service skills and a friendly personality are essential.
- Other info: Enjoy a supportive environment with great training and a flexible 24-hour work week.
The predicted salary is between 12 - 13 £ per hour.
A leading hotel chain is seeking a Receptionist for their Leeds City Centre location. As the welcoming face of the hotel, you'll engage with guests using your friendly personality and strong customer service skills. With a focus on ensuring guests’ comfort, you'll handle check-ins, collaborate with housekeeping, and feel supported by excellent training.
This permanent position offers up to £12.56 per hour for a 24-hour work week and various discounts and perks after joining.
Permanent Receptionist & Guest Experience Lead – Leeds employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Permanent Receptionist & Guest Experience Lead – Leeds
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with their services and perks so you can chat confidently with guests. This will show your genuine interest and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist. The more comfortable you are with handling guest queries and complaints, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it could lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to support you throughout the process, so don’t hesitate to reach out if you need any help!
We think you need these skills to ace Permanent Receptionist & Guest Experience Lead – Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see how you engage with guests and make them feel welcome, so don’t be afraid to show a bit of who you are.
Highlight Customer Service Skills: Make sure to emphasise your strong customer service skills in your application. Share specific examples of how you've gone above and beyond for guests in the past – we love hearing about those experiences!
Tailor Your Application: Take a moment to tailor your application to the role. Mention why you’re excited about working in Leeds City Centre and how you can contribute to creating a fantastic guest experience at our hotel.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on that opportunity!
How to prepare for a job interview at Premier Inn
✨Show Off Your People Skills
As a Receptionist, your ability to connect with guests is key. During the interview, share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s day better – this will show them you’re the friendly face they need!
✨Know the Hotel Inside Out
Do your homework on the hotel chain before the interview. Familiarise yourself with their values, services, and any recent news. This not only shows your enthusiasm for the role but also helps you answer questions more confidently and ask insightful ones in return.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Dress the Part
First impressions matter, especially in hospitality! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of presenting a welcoming image to guests.