Leeds Duty Manager - Lead Guest Experience & Team Leadership
Leeds Duty Manager - Lead Guest Experience & Team Leadership

Leeds Duty Manager - Lead Guest Experience & Team Leadership

Leeds Full-Time 17595 - 22275 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding guest experiences in a vibrant hotel environment.
  • Company: Popular hotel chain known for exceptional hospitality and team spirit.
  • Benefits: Competitive salary, staff development opportunities, and a supportive workplace culture.
  • Why this job: Make a real difference in guest experiences while growing your leadership skills.
  • Qualifications: Strong leadership and customer service skills required.
  • Other info: Join a welcoming team that values your contributions and fosters professional growth.

The predicted salary is between 17595 - 22275 £ per year.

A popular hotel chain in Leeds is looking for a Duty Manager to lead a dedicated team in delivering exceptional hospitality services. The ideal candidate will possess strong leadership and customer service skills, ensuring compliance with health and safety standards while fostering professional growth among staff.

This role offers a competitive salary of up to £29,325 per year and various benefits designed to support staff development and well-being. Join a welcoming workplace that values your contributions.

Leeds Duty Manager - Lead Guest Experience & Team Leadership employer: Premier Inn

Join a renowned hotel chain in Leeds, where we prioritise exceptional guest experiences and team leadership. Our supportive work culture fosters professional growth, offering competitive salaries and comprehensive benefits that enhance employee well-being. With a commitment to recognising and valuing your contributions, we provide a rewarding environment for those passionate about hospitality.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leeds Duty Manager - Lead Guest Experience & Team Leadership

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the hotel chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer service. We want to showcase our skills in creating exceptional guest experiences!

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Let’s show up looking sharp and ready to lead a team with confidence.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.

We think you need these skills to ace Leeds Duty Manager - Lead Guest Experience & Team Leadership

Leadership Skills
Customer Service Skills
Health and Safety Compliance
Team Management
Staff Development
Communication Skills
Problem-Solving Skills
Hospitality Knowledge
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our hotel.

Customer Service is Key: Don’t forget to emphasise your customer service skills! Share specific examples of how you've gone above and beyond for guests. This will show us that you truly understand the importance of exceptional hospitality.

Be Yourself: We’re looking for genuine personalities who fit into our welcoming workplace. Let your unique voice shine through in your application – it helps us get to know the real you!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application.

How to prepare for a job interview at Premier Inn

✨Know the Company Inside Out

Before your interview, take some time to research the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you fostered professional growth among staff, as this aligns perfectly with what they’re looking for.

✨Emphasise Customer Service Excellence

Exceptional customer service is at the heart of this role. Be ready to discuss specific instances where you went above and beyond for guests. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in this role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.

Leeds Duty Manager - Lead Guest Experience & Team Leadership
Premier Inn
Location: Leeds

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