Lead Hotel Duty Manager – Guest Experience & Safety
Lead Hotel Duty Manager – Guest Experience & Safety

Lead Hotel Duty Manager – Guest Experience & Safety

Part-Time 24700 - 24700 £ / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Lead a team to ensure smooth hotel operations and exceptional guest experiences.
  • Company: Join Premier Inn, a leading hotel brand known for its commitment to guest satisfaction.
  • Benefits: Enjoy competitive pay, training opportunities, discounts, and pension schemes.
  • Other info: Work in a dynamic environment with opportunities for career growth.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Previous leadership experience in retail or similar fields is preferred.

The predicted salary is between 24700 - 24700 £ per year.

Premier Inn is seeking a dedicated Duty Manager for their London Hammersmith location, offering a salary of up to £15.86 per hour for 30 hours a week. The role involves leading a team to ensure smooth hotel operations, maintaining health & safety standards, and delivering exceptional customer experiences.

Candidates with previous leadership experience in retail or similar fields are preferred. The position includes various benefits such as training, discounts, and pension schemes.

Lead Hotel Duty Manager – Guest Experience & Safety employer: Premier Inn

Premier Inn is an excellent employer, offering a vibrant work culture that prioritises employee well-being and development. With comprehensive training programmes, generous discounts, and a robust pension scheme, team members are empowered to grow within the hospitality industry while enjoying the dynamic atmosphere of London Hammersmith.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Hotel Duty Manager – Guest Experience & Safety

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Premier Inn. A friendly chat can sometimes lead to insider info or even a referral.

Tip Number 2

Prepare for the interview by researching Premier Inn's values and recent news. We want to show that you’re not just another candidate but someone who genuinely cares about guest experience and safety.

Tip Number 3

Practice your leadership stories! Think of specific examples where you’ve led a team or handled a tough situation. We need to demonstrate how your past experiences make you the perfect fit for the Duty Manager role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Lead Hotel Duty Manager – Guest Experience & Safety

Leadership Skills
Customer Service Skills
Health and Safety Standards
Team Management
Operational Management
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Conflict Resolution
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have, especially in retail or similar fields. We want to see how you've led teams and ensured smooth operations in your past roles.

Emphasise Customer Experience: Since this role is all about guest experience, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!

Health & Safety Matters: Don’t forget to mention your understanding of health and safety standards. We’re looking for someone who can maintain these standards while keeping the team and guests safe.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Premier Inn

Know the Company Inside Out

Before your interview, take some time to research Premier Inn. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

Showcase Your Leadership Skills

As a Lead Hotel Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous experience where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can apply these skills at Premier Inn.

Emphasise Health & Safety Knowledge

Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and create a safe environment for both guests and staff. This will show that you take the responsibility seriously.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if Premier Inn is the right fit for you.

Lead Hotel Duty Manager – Guest Experience & Safety
Premier Inn

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>