At a Glance
- Tasks: Manage customer inquiries and enhance client experiences in the travel industry.
- Company: Join Premier Inn, a leading name in hospitality with a focus on customer satisfaction.
- Benefits: Earn a competitive salary, enjoy private health cover, and access professional training.
- Other info: Remote working opportunity with potential for career growth in a dynamic team.
- Why this job: Combine your passion for travel with excellent customer service to create memorable experiences.
- Qualifications: Tour Operator background and strong customer service skills required.
The predicted salary is between 26222 - 32000 € per year.
Premier Inn is looking for a UK-based Travel Consultant (Customer Experience Executive) to join their Remote/Homeworking team. The ideal candidate has a Tour Operator background, excellent customer service skills, and a passion for travel.
Responsibilities include:
- Managing customer inquiries
- Ensuring bookings are completed accurately
- Enhancing client experiences
The role offers a basic salary of £26,222 per annum with OTE of £32,000+, plus various benefits including private health cover and professional training opportunities.
Remote Travel Consultant — Elevate Customer Experience in Knaphill employer: Premier Inn
Premier Inn is an exceptional employer that values its employees by offering a supportive remote work environment, competitive salary, and comprehensive benefits including private health cover. With a strong focus on professional development, team members are encouraged to grow their skills in the travel industry while enjoying a culture that prioritises customer satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Consultant — Elevate Customer Experience in Knaphill
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to customer service and travel. We recommend setting up mock interviews with friends or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your passion for travel! During interviews, share personal experiences that highlight your love for exploring new places and how it enhances your customer service skills. This will help you stand out as a candidate who truly understands the industry.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Travel Consultant — Elevate Customer Experience in Knaphill
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let us see your love for travel shine through! Share your personal experiences and how they’ve shaped your customer service skills. We want to know what makes you tick in the world of travel.
Tailor Your Application:Make sure to customise your application to highlight your Tour Operator background. We’re looking for specific examples of how you've enhanced customer experiences in the past. This will help us see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. A well-structured application will make it easier for us to see your potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know Your Travel Stuff
Brush up on your knowledge of popular travel destinations, booking processes, and customer service best practices. Being able to discuss your own travel experiences and how they relate to the role will show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer inquiries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to enhance client experiences.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values, services, and customer feedback. Understanding their approach to customer experience will help you align your answers with what they’re looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you as well.
