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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Popular hotel chain known for exceptional guest service.
- Benefits: Earn up to £13.36 per hour with a contract until April 2026.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Leadership experience in retail or hospitality is essential.
- Other info: Opportunity for growth in a vibrant hospitality environment.
The predicted salary is between 11 - 16 £ per hour.
A popular hotel chain is seeking a Duty Manager for their Glasgow Milngavie location. The successful candidate will lead a high-performing team to ensure a welcoming and safe hotel experience. Ideal for someone with leadership experience in retail or hospitality, this role offers up to £13.36 per hour and a contract until April 28, 2026.
Responsibilities include:
- Managing daily operations
- Maintaining health & safety standards
- Delivering exceptional customer service
Guest Experience & Operations Leader in Kirkintilloch employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Operations Leader in Kirkintilloch
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at hotels. They might have insider info on openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the hotel chain and its values. We want to see how you can align your leadership experience with their mission to provide exceptional customer service.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples from your past roles where you’ve turned a challenging situation into a positive guest experience. We love to hear about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can lead a team and enhance guest experiences.
We think you need these skills to ace Guest Experience & Operations Leader in Kirkintilloch
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have in retail or hospitality. We want to see how you've successfully managed teams and created a welcoming environment for customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Duty Manager. Mention how your skills align with the responsibilities listed in the job description.
Emphasise Customer Service: Since this role is all about delivering exceptional customer service, share examples of how you've gone above and beyond for guests in previous roles. We love to see candidates who are passionate about creating great experiences!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain and its values. Familiarise yourself with their services, customer reviews, and any recent news. This will help you demonstrate your genuine interest in the role and show that you’re ready to lead a team in delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experience in retail or hospitality where you successfully led a team or improved operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to manage daily operations and motivate your team effectively.
✨Emphasise Health & Safety Knowledge
Since maintaining health and safety standards is crucial for this role, be ready to discuss your understanding of relevant regulations and how you've implemented them in previous positions. Share any training or certifications you have that relate to health and safety in hospitality.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the hotel's culture, team dynamics, and expectations for the Duty Manager role. This shows that you’re not only interested in the job but also in how you can contribute to the team’s success.
