Hotel Duty Manager — Lead Guest Experience & Safety in Keswick

Hotel Duty Manager — Lead Guest Experience & Safety in Keswick

Keswick Full-Time No working from home possible
Premier Inn

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and ensure hotel safety.
  • Company: Join Premier Inn, a leader in hospitality with a focus on customer satisfaction.
  • Benefits: Earn up to £13.86 per hour with a full-time role and immediate start.
  • Other info: Dynamic work environment with opportunities for growth in the hospitality industry.
  • Why this job: Make a real difference in guests' stays while developing your leadership skills.
  • Qualifications: Proven leadership experience and strong communication skills are essential.

Join Premier Inn as a Duty Manager in Keswick, leading our dedicated team to provide exceptional customer experiences. You’ll be responsible for managing hotel operations, ensuring safety, and nurturing a welcoming environment.

The ideal candidate will have proven leadership experience, preferably in retail, and demonstrate strong communication and organizational skills.

Immediate start available, offering a competitive pay rate of up to £13.86 per hour for a full-time role of 40 hours per week.

Hotel Duty Manager — Lead Guest Experience & Safety in Keswick employer: Premier Inn

At Premier Inn, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and guest satisfaction. Our Keswick location not only provides stunning views but also fosters employee growth through comprehensive training and development opportunities, ensuring you thrive in your role as a Duty Manager while enjoying competitive pay and a supportive environment.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Duty Manager — Lead Guest Experience & Safety in Keswick

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Premier Inn. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Premier Inn

Don't be shy about reaching out to Premier Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hotel Duty Manager — Lead Guest Experience & Safety in Keswick

Leadership Experience
Customer Service Skills
Communication Skills
Organizational Skills
Team Management
Problem-Solving Skills
Safety Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Premier Inn and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Premier Inn

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!