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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and smooth operations.
- Company: Join a top hospitality company known for its commitment to service.
- Benefits: Earn up to £13.36 per hour, plus discounts and pension scheme.
- Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
- Qualifications: Proven leadership experience in retail or hospitality and strong communication skills.
- Other info: Permanent contract with opportunities for career advancement.
The predicted salary is between 1100 - 1400 £ per month.
A leading hospitality company is seeking a Duty Manager at their Keswick location. In this role, you will lead a dedicated team, ensuring high standards of guest experience and operations.
The ideal candidate will have:
- Proven leadership experience from retail or hospitality
- Excellent communication skills
- A passion for customer service
The position offers a permanent contract with competitive pay of up to £13.36 per hour for 40 hours a week, along with benefits including discounts and a pension scheme.
Duty Manager: Lead Guest Experience & Operations in Keswick employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Guest Experience & Operations in Keswick
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. Sometimes, it's all about who you know, and a friendly nudge can lead to great opportunities.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and operations. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and nail that communication aspect!
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help you stand out as a candidate who truly cares about the guest experience.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing enthusiastic candidates who are ready to lead a team and enhance guest experiences!
We think you need these skills to ace Duty Manager: Lead Guest Experience & Operations in Keswick
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in retail or hospitality. We want to see how you've successfully managed teams and improved guest experiences in your previous roles.
Communicate Clearly: Excellent communication is key for this role. When writing your application, be clear and concise. Use straightforward language to convey your passion for customer service and how you can enhance the guest experience.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Mention why you're excited about the Duty Manager position and how your skills align with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, do some digging into the hospitality company’s values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles in retail or hospitality where you successfully led a team, resolved conflicts, or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate with Confidence
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, guest experience strategies, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s goals.
