At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.56 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Kickstart your career in hospitality with great training and support.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 28000 - 29000 € per year.
Come and be a Receptionist at London Harrow Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.56 per hour
CONTRACT TYPE: Fixed Term Contract (until 03/09/2026) – we don’t do zero hours contracts!
HOURS: 18 hours per week
LOCATION: 134A Kenton Rd, Kenton Ln, London HA3 8AL
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at London Harrow Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Kenton employer: Premier Inn
At London Harrow Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you will thrive in a friendly environment where your customer service skills are celebrated. Enjoy fantastic benefits including discounts on hotel stays and meals, a company pension scheme, and even a complimentary breakfast to kickstart your journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Kenton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to showcase your personality and skills.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get to see all the perks we offer, like discounts and training opportunities, right from the start!
We think you need these skills to ace Reception Team Member in Kenton
Some tips for your application 🫡
Show Your Personality:As a Reception Team Member, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you’d be a great fit for our team.
Highlight Customer Service Skills:We’re all about great customer service, so make sure to highlight any relevant experience. Whether it’s in hospitality or another field, tell us how you’ve made guests feel welcome and valued.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Receptionist role at London Harrow Premier Inn. Mention specific aspects of the job description that excite you.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their mission.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a guest or resolved a tricky issue. This will demonstrate your skills and how you handle real-life scenarios.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
