Guest Services Associate - Ground Floor (Breakfast) in Kent
Guest Services Associate - Ground Floor (Breakfast)

Guest Services Associate - Ground Floor (Breakfast) in Kent

Kent Temporary 27000 - 27000 £ / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Be the friendly face welcoming guests and ensuring a pleasant stay.
  • Company: Join Premier Inn, a leading hospitality brand with a warm culture.
  • Benefits: Earn up to £13.06 per hour, enjoy discounts, and free breakfast for two.
  • Other info: Fixed-term contract with opportunities for growth and training.
  • Why this job: Make guests smile while gaining valuable experience in the hospitality industry.
  • Qualifications: No specific qualifications needed, just a friendly attitude and teamwork spirit.

The predicted salary is between 27000 - 27000 £ per year.

Premier Inn is looking for a Ground Floor Team Member for their Ashford Central location. You will be the friendly face greeting guests and ensuring they have a pleasant stay.

Responsibilities include:

  • Checking in guests
  • Collaborating with the housekeeping team

The role offers a fixed-term contract with up to £13.06 per hour. Benefits include:

  • Training
  • Discounts on rooms and meals
  • A pension scheme
  • A complimentary breakfast for two when you join the team

Guest Services Associate - Ground Floor (Breakfast) in Kent employer: Premier Inn

Premier Inn is an excellent employer, offering a vibrant work culture where team members are valued and supported. With opportunities for training and development, as well as benefits like discounts on rooms and meals, employees can enjoy a rewarding experience while contributing to the comfort of our guests in the heart of Ashford Central.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Services Associate - Ground Floor (Breakfast) in Kent

✨Tip Number 1

Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.

✨Tip Number 2

Practice your customer service skills! Think about how you would greet guests and handle any issues that might arise. Role-playing with a friend can help you feel more confident when it’s your turn to shine.

✨Tip Number 3

Don’t forget to highlight your teamwork abilities! Since you'll be collaborating with the housekeeping team, share examples of how you've worked well with others in the past. It shows you’re ready to jump in and help out wherever needed.

✨Tip Number 4

Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of all the amazing candidates like you. Plus, it shows you’re keen on joining the Premier Inn family!

We think you need these skills to ace Guest Services Associate - Ground Floor (Breakfast) in Kent

Customer Service Skills
Communication Skills
Team Collaboration
Attention to Detail
Problem-Solving Skills
Time Management
Multitasking
Adaptability

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to making our guests' stays memorable.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles in customer service or hospitality, and how they’ve prepared you for being the friendly face at Premier Inn.

Showcase Team Spirit: Since collaboration with the housekeeping team is key, share examples of how you’ve worked well in a team before. We love seeing candidates who understand the importance of teamwork in creating a pleasant guest experience.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!

How to prepare for a job interview at Premier Inn

✨Know the Company

Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your People Skills

As a Guest Services Associate, you'll be the friendly face for guests. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting your ability to connect with people will make you a strong candidate.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of professionalism in the hospitality sector.

✨Ask Thoughtful Questions

At the end of the interview, when they ask if you have any questions, don’t just say no. Prepare a couple of thoughtful questions about the role or the team dynamics. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.

Guest Services Associate - Ground Floor (Breakfast) in Kent
Premier Inn
Location: Kent

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