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- Tasks: Welcome guests and ensure a fantastic stay with your customer service skills.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and teamwork.
The predicted salary is between 27000 - 27000 £ per year.
Come and be a Ground Floor Team Member at Ashford Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract – we don’t do zero hours contracts!
HOURS: 8 hours per week
LOCATION: Orbital Business Park, Hall Ave, Willesborough, Ashford TN24 0GN
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Use your passion for customer service to its full potential. Welcome guests, work with the housekeeping team to ensure rooms are prepared, and contribute to a positive guest experience. Join our team at Ashford Central Premier Inn and be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Kent employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ashford Central Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and we want to see that you take pride in your appearance, just like we do for our guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision. Plus, it’s a nice touch!
We think you need these skills to ace Ground Floor Team Member in Kent
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience you have in hospitality or customer service, and explain how it relates to what we do at Ashford Central Premier Inn.
Keep It Simple: We love a straightforward application! Stick to clear and concise language, and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Be yourself during the interview and let your enthusiasm for customer service shine through. Share personal anecdotes that highlight your friendly nature and ability to connect with guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle difficult customers or work in a team. Prepare specific examples from your past experiences that demonstrate your skills in customer service and teamwork, as these are crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career paths, or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.