Premier Inn is seeking a Guest Relations Priority Complaints Advisor to join the team in a full-time 6-month fixed-term capacity. Based at Chiswell Court, this hybrid role requires 3 days in the office and 2 days at home, with one weekend in eight.
You will manage complex guest complaints, protect brand reputation, and advise cross-functional teams to ensure timely resolutions. You’ll bring strong customer service experience, excellent communication skills, and a proactive approach to problem
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Hybrid Guest Relations: Priority Complaints Specialist in Houghton Regis employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive and friendly work environment in Bishop Auckland. With flexible part-time hours and competitive pay, employees benefit from Whitbread's comprehensive perks and clear pathways for career advancement, making it a rewarding place to grow and contribute to guest satisfaction.
