At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and manage daily hotel operations.
- Company: Join Premier Inn, the UK's leading hotel brand known for its unique culture and guest satisfaction.
- Benefits: Enjoy 33 days annual leave, discounts on travel, shopping, and exclusive perks through Perks at Work.
- Why this job: Be part of a vibrant team that values your leadership and commitment to high standards.
- Qualifications: Previous management experience in hospitality with strong leadership and communication skills required.
- Other info: Receive award-winning training and excellent career prospects in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
33 days annual leave (including bank holidays)
Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.
What you\’ll do:
- Lead and motivate our team of Front of House and Housekeeping to ensure outstanding service and compliance with our brand standards
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK\’s number one
- Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
- Ensure health and safety standards are met throughout the hotel and to maintain our high-quality standards
Previous management experience in the hospitality industry or similar environment where you led a team to success
Strong leadership skills with a passion for customer service
Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
Commitment to safety and maintaining high standards of service
Become the leader of a hospitality Dream Team
and take hotel management at Premier Inn to even greater levels of guest satisfaction.
As a Hotel Manager at the UK\’s leading hotel brand, you\’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you\’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.
Be a part of Premier Inn – a Great British business
At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK\’s biggest hotel brand. It\’s about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.
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Hotel Manager - Hastings employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager - Hastings
✨Tip Number 1
Familiarise yourself with Premier Inn's brand values and customer service standards. Understanding what makes them unique will help you align your leadership style with their expectations, showcasing your commitment to their culture during the interview.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience at Premier Inn or similar establishments. Engaging with current or former employees can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlighting your leadership achievements and how they resulted in improved guest satisfaction or operational efficiency will demonstrate your capability to excel as a Hotel Manager.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, particularly around health and safety standards. Being knowledgeable about current best practices will not only impress your interviewers but also show your commitment to maintaining high-quality service.
We think you need these skills to ace Hotel Manager - Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in the hospitality industry. Emphasise your leadership skills and any specific achievements that demonstrate your ability to motivate a team and improve service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commitment to maintaining high standards. Use specific examples from your past roles to illustrate how you have successfully led teams and improved operations.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as team management, communication, and safety compliance. Make sure to provide examples of how you've applied these skills in previous positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of Premier Inn and its values in your application. Express why you want to be part of their team and how you can contribute to their mission of delivering exceptional guest experiences.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Skills
As a Hotel Manager, strong leadership is key. Be prepared to discuss your previous management experiences and how you've successfully led teams in the past. Use specific examples to illustrate your ability to motivate and inspire others.
✨Demonstrate Customer Service Passion
Customer service is at the heart of hospitality. Share stories that highlight your commitment to providing exceptional service and how you’ve gone above and beyond to ensure guest satisfaction. This will show your genuine passion for the role.
✨Understand Health and Safety Standards
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would ensure compliance within the hotel and maintain high-quality standards, as this is crucial for the role.
✨Prepare for Operational Questions
Expect questions about daily operations management, including handling the bar and kitchen. Think about how you would optimise these areas to enhance guest experience and drive commercial opportunities, and be ready to share your strategies.