At a Glance
- Tasks: Lead hotel operations and inspire teams to deliver exceptional guest experiences.
- Company: Join Premier Inn, the UK's leading hotel brand with a supportive culture.
- Benefits: Enjoy competitive salary, bonuses, discounts, and 33 days annual leave.
- Other info: Exciting opportunities for personal and professional development await you.
- Why this job: Make a real impact in hospitality while growing your career.
- Qualifications: Previous management experience in hospitality and strong leadership skills.
The predicted salary is between 37500 - 40500 £ per year.
Premier Inn is looking for an experienced and passionate Hotel Manager to lead operations at the Eastbourne Town Centre property. This role involves leading and developing hotel teams, driving guest satisfaction, ensuring operational excellence, and maintaining Premier Inn’s high hospitality standards across all areas of the hotel.
Salary: £37,500 – £40,500 per annum
Key Responsibilities:
- Lead and motivate Front of House, Housekeeping, Maintenance, and Back of House teams
- Drive exceptional guest experiences and ensure compliance with brand standards
- Manage daily hotel operations, including bar and kitchen activities
Business & Commercial Management:
- Identify operational improvements and commercial opportunities
- Support hotel performance, guest satisfaction, and revenue growth
- Maintain operational efficiency and service quality standards
Health, Safety & Compliance:
- Ensure health and safety standards are maintained throughout the hotel
- Oversee food service operations and maintain hygiene compliance
- Ensure a safe environment for guests and team members
Eligibility & Experience:
- Previous management experience within hospitality or a similar customer-focused environment
- Proven ability to lead teams and drive operational success
- Strong understanding of hotel operations and guest service management
Key Skills:
- Leadership and people management
- Customer service excellence
- Team development and motivation
- Commercial awareness and operational management
- Strong communication and stakeholder management skills
- Commitment to safety and service quality
Employment Details:
- Role: Hotel Manager
- Industry: Hospitality
- Employment Type: Full-Time
Benefits:
- Award-winning induction and training programs
- Performance-related bonus scheme
- Pension Scheme and Share Save Scheme
- Whitbread Privilege Card: 25% off Whitbread Restaurants, Up to 50% off Premier Inn hotels
- 33 days annual leave (including bank holidays)
- Discounts on shopping, travel, utilities, cinemas, and supermarkets through Perks at Work
Why Join Premier Inn?
- Be part of the UK’s leading hotel brand
- Strong career growth and development opportunities
- Supportive and people-focused culture
- Opportunity to lead high-performing hospitality teams
Hotel Manager, Eastbourne - Premier Inn employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where you can thrive as a Kitchen Team Member in Glasgow East Kilbride. With opportunities for career growth in hospitality, competitive pay, and benefits like a pension scheme and discounts, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager, Eastbourne - Premier Inn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Premier Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Premier Inn
Don't be shy about reaching out to Premier Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager, Eastbourne - Premier Inn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Premier Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Premier Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
