At a Glance
- Tasks: Lead and inspire teams to deliver exceptional guest experiences at Premier Inn.
- Company: Join Premier Inn, the UK's leading hotel brand known for its vibrant culture and guest satisfaction.
- Benefits: Enjoy 33 days annual leave, performance bonuses, and discounts on travel and dining.
- Other info: Location: High Street, Rainham, Kent ME8 7JE.
- Why this job: Be part of a supportive team with award-winning training and great career prospects.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 27500 - 28500 £ per year.
Job title
Hotel Manager – Premier Inn – Chatham / Gillingham (Victory pier)
Salary
£36,500 - £39,500
Intro
Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.
As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.
As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.
Location
Blake Ave, Gillingham ME7 1GB
Why you’ll love it here
- Award-winning induction and training
- Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
- Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
- 33 days annual leave (including bank holidays)
- Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.
What you’ll do
- Lead and motivate our team of Front of House and Housekeeping Back of House, Maintenance to ensure outstanding service and compliance with our brand standards
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
- Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
- Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards
What you’ll need
- Previous management experience in the hospitality industry or similar environment where you led a team to success
- Strong leadership skills with a passion for customer service
- Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
- Commitment to safety and maintaining high standards of service
Be a part of Premier Inn – a Great British business
At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It\'s about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.
Hotel Manager - in Gillingham employer: Premier Inn
At Premier Inn, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee development and satisfaction. As a Hotel Manager in Rainham, you'll benefit from award-winning training, a performance-related bonus scheme, and generous annual leave, all while leading a dedicated team to deliver outstanding guest experiences. Join us and enjoy unique perks like the Whitbread Privilege Card and discounts across various services, making your career with us both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager - in Gillingham
✨Tip Number 1
Familiarise yourself with Premier Inn's values and culture. Understanding their commitment to guest satisfaction and team development will help you align your leadership style with their expectations.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience at Premier Inn or similar establishments. This can provide you with valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your ability to motivate staff and improve service standards, as these are key aspects of the role.
✨Tip Number 4
Research the local area of Rainham and understand the customer demographics. Being knowledgeable about the community can help you tailor your management approach and enhance guest experiences.
We think you need these skills to ace Hotel Manager - in Gillingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous management experience in hospitality. Focus on specific achievements that demonstrate your leadership skills and ability to enhance guest satisfaction.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your commitment to safety and high standards. Use examples from your past roles to illustrate how you can lead and motivate a team effectively.
Highlight Relevant Skills:In your application, emphasise your strong communication skills and your ability to engender trust within a team. Mention any specific training or certifications related to health and safety standards in hospitality.
Show Enthusiasm for the Brand:Demonstrate your knowledge of Premier Inn and its values in your application. Express why you want to be part of their team and how you can contribute to maintaining their reputation as the UK’s leading hotel brand.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Skills
As a Hotel Manager, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on how you motivated staff and improved service quality.
✨Demonstrate Customer Service Passion
Premier Inn values exceptional customer service. Share stories that highlight your commitment to guest satisfaction and how you've gone above and beyond to ensure a positive experience for customers.
✨Understand Health and Safety Standards
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you have implemented these standards in previous roles to ensure guest and staff safety.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges a hotel manager might face and prepare thoughtful responses that demonstrate your ability to handle such situations effectively.
