At a Glance
- Tasks: Lead a dynamic hotel team to create amazing guest experiences.
- Company: Join a well-known hotel brand with a focus on teamwork and excellence.
- Benefits: Enjoy discounts, a pension scheme, and a clear career path.
- Other info: Permanent contract with immediate start and great growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in leading teams and delivering top-notch customer service.
The predicted salary is between 13.86 - 13.86 £ per hour.
Location: West Malling, Kent (Castle Way, Leybourne, ME19 5TR)
Key Details:
- Full‑time, 30 hours per week
- Salary up to £13.86 per hour
- Permanent contract (no zero‑hour contracts)
- Immediate start
What You’ll Do:
- Lead the hotel team to deliver a welcoming, safe, and brilliant guest experience.
- Your responsibilities include:
- Managing a high‑performing team and ensuring smooth hotel operations
- Maintaining health & safety standards
- Creating an exceptional guest experience through excellent communication and organisational skills
- Supporting the use of the hotel’s simple administration system
You Bring:
- Experience leading people in a retail or similar environment
- Strong leadership, communication and organisational skills
- Ability to inspire a team and deliver outstanding customer service
Benefits:
- Whitbread Benefits Card – up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants
- Company pension and save‑as‑you‑earn scheme
- Discounts on shops, utility bills, travel, cinema, supermarkets, and more
- Training and support with clear career path
How to Apply:
Apply on our website (sign in or create an account to save a job). The role closes on 29 Jul 2026.
We think you need these skills to ace Hotel - Duty Manager - West Malling
Leadership Skills
Communication Skills
Organisational Skills
Customer Service Skills
Team Management
Health & Safety Standards
Problem-Solving Skills
