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- Tasks: Lead a team to create a welcoming and safe hotel experience for guests.
- Company: Join a leading hotel chain in the heart of Solihull.
- Benefits: Enjoy competitive pay, employee perks, and a supportive work environment.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or hospitality is essential.
- Other info: Permanent position with opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
A leading hotel chain is seeking a Duty Manager for their Solihull Town Centre location. In this role, you will lead a dedicated team to ensure a welcoming and safe hotel experience.
The ideal candidate will have prior leadership experience, particularly in retail or hospitality, and demonstrate excellent communication and organizational skills. A passion for outstanding customer service is a must.
This permanent position offers a competitive pay rate of up to £13.36 per hour and includes various employee benefits.
Hotel Duty Manager: Lead Team & Guest Experience (30h) employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager: Lead Team & Guest Experience (30h)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the hotel chain and think about how your leadership experience aligns with their values. We want you to shine, so practice answering common interview questions and come up with examples that showcase your customer service skills.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your passion for hospitality. A friendly, approachable tone can go a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. We believe in making connections, so don’t hesitate to reach out!
We think you need these skills to ace Hotel Duty Manager: Lead Team & Guest Experience (30h)
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have, especially in hospitality or retail. We want to see how you've led teams and created a positive environment for both staff and guests.
Communicate Clearly: Your written application should reflect your excellent communication skills. Use clear and concise language to express your thoughts, and don’t forget to proofread for any typos or errors before hitting send!
Demonstrate Your Passion for Customer Service: We love candidates who are passionate about providing outstanding customer service. Share specific examples of how you've gone above and beyond for guests in your previous roles to show us you're the right fit.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how your leadership contributed to a positive guest experience, as this is crucial for the Duty Manager role.
✨Demonstrate Your Customer Service Passion
Think of instances where you went above and beyond for a customer. Be ready to discuss these during the interview, as showcasing your commitment to outstanding service will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the hotel's operations or team dynamics. This shows that you're genuinely interested in the role and helps you assess if the hotel is the right fit for you.
