Hotel Duty Manager — Lead Team & Guest Experience
Hotel Duty Manager — Lead Team & Guest Experience

Hotel Duty Manager — Lead Team & Guest Experience

Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding guest experiences and manage hotel operations.
  • Company: Join a leading hotel chain known for its commitment to excellence.
  • Benefits: Earn up to £13.36 per hour, plus discounts and pension scheme.
  • Why this job: Shape memorable stays for guests while developing your leadership skills.
  • Qualifications: Previous leadership experience in retail or management is essential.
  • Other info: Enjoy training support and a clear career path in a dynamic environment.

The predicted salary is between 25000 - 35000 £ per year.

A leading hotel chain in the United Kingdom is seeking a Duty Manager for its Derby City Centre location. The successful candidate will lead a dedicated team, ensuring exceptional customer experiences and smooth hotel operations.

Previous leadership experience in a retail or management role is essential. This position offers training support and a clear career path. The competitive pay rate is up to £13.36 per hour for a part-time role, alongside benefits including discounts and a pension scheme.

Hotel Duty Manager — Lead Team & Guest Experience employer: Premier Inn

Join a leading hotel chain in the heart of Derby City Centre, where you will not only lead a passionate team but also play a pivotal role in creating unforgettable guest experiences. With a strong emphasis on employee growth, we offer comprehensive training support and a clear career progression path, alongside competitive pay and attractive benefits such as discounts and a pension scheme. Our vibrant work culture fosters collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Duty Manager — Lead Team & Guest Experience

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to team leadership and guest experience. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

Tip Number 3

Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams or improved customer experiences in previous roles. This will help us see you as a strong candidate for the position.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.

We think you need these skills to ace Hotel Duty Manager — Lead Team & Guest Experience

Leadership Experience
Customer Service Skills
Team Management
Operational Management
Communication Skills
Problem-Solving Skills
Training and Development
Attention to Detail

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have in your application. We want to see how you've led teams and created great customer experiences in the past!

Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Duty Manager role. Mention specific skills and experiences that align with what we’re looking for in this position.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Premier Inn

Know the Hotel Inside Out

Before your interview, make sure to research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to enhancing guest experiences.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.

Prepare for Customer Service Scenarios

Expect questions about handling difficult guests or unexpected situations. Prepare some scenarios from your past experience where you turned a negative situation into a positive outcome. This will show your problem-solving skills and commitment to exceptional customer service.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.

Hotel Duty Manager — Lead Team & Guest Experience
Premier Inn
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  • Hotel Duty Manager — Lead Team & Guest Experience

    Full-Time
    25000 - 35000 £ / year (est.)
  • P

    Premier Inn

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