Hotel Duty Manager - Lead Guest Experiences & Operations

Hotel Duty Manager - Lead Guest Experiences & Operations

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Lead a high-performing team to create unforgettable guest experiences.
  • Company: Join Premier Inn, a leader in hospitality with a focus on excellence.
  • Benefits: Enjoy career growth opportunities and amazing discounts on services.
  • Other info: Immediate availability is preferred for this exciting role.
  • Why this job: Be the driving force behind exceptional guest experiences in a vibrant environment.
  • Qualifications: Experience in retail or hospitality leadership with strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Premier-Inn in St Peter Port is seeking a leader to inspire their high-performing team and ensure exceptional guest experiences. Responsibilities include managing daily hotel functions and maintaining standards while fostering team support.

Ideal candidates will have experience in retail or hospitality leadership, strong communication, and organisational skills, with immediate availability.

Benefits include a clear career path and substantial discounts on company services.

Hotel Duty Manager - Lead Guest Experiences & Operations employer: Premier Inn

Premier Inn in St Peter Port is an exceptional employer that prioritises the growth and development of its team members while delivering outstanding guest experiences. With a supportive work culture, clear career progression opportunities, and generous discounts on services, employees are empowered to thrive in a dynamic hospitality environment that values leadership and teamwork.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Duty Manager - Lead Guest Experiences & Operations

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Premier Inn. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Premier Inn

Don't be shy about reaching out to Premier Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hotel Duty Manager - Lead Guest Experiences & Operations

Leadership Skills
Guest Experience Management
Team Management
Communication Skills
Organisational Skills
Retail Experience
Hospitality Experience

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Premier Inn and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Premier Inn

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!