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- Tasks: Lead a team to create an amazing hotel experience for guests.
- Company: Join Premier Inn, a leader in hospitality with a focus on guest satisfaction.
- Benefits: Earn up to £13.86 per hour, plus training, discounts, and pension schemes.
- Other info: Immediate start available in a dynamic and supportive environment.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 27000 - 29000 £ per year.
Premier Inn in Swindon is recruiting a Duty Manager. The role involves leading a team to deliver a brilliant hotel experience, ensuring health and safety standards, and providing exceptional customer service.
Ideal candidates will have prior experience in retail leadership and excellent communication skills.
The position offers up to £13.86 per hour for 37.5 hours a week, alongside benefits like training, discounts, and pension schemes. An immediate start is available.
Hotel Duty Manager - Lead a High-Performing Guest Experience employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager - Lead a High-Performing Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings at places like Premier Inn.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples from your past experience where you led a team to success, especially in delivering exceptional customer service. We want to hear those stories!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with the hiring team, express why you love creating brilliant hotel experiences. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace that interview and land the job.
We think you need these skills to ace Hotel Duty Manager - Lead a High-Performing Guest Experience
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight any previous experience you have in leading teams. We want to see how you've motivated others and created a positive environment, especially in customer service roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the Duty Manager role.
Tailor Your Application: Make sure to customise your application to match the job description. Mention specific skills or experiences that relate directly to delivering a brilliant hotel experience and ensuring health and safety standards. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research Premier Inn and understand their values and what they stand for. Familiarise yourself with their guest experience standards and any recent news about the hotel. This will show that you're genuinely interested in the role and ready to lead a high-performing team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Think about specific situations where you resolved conflicts or motivated your team. This will help demonstrate your capability to manage and inspire others in a busy hotel environment.
✨Emphasise Health and Safety Knowledge
Since the role involves ensuring health and safety standards, brush up on relevant regulations and best practices. Be ready to discuss how you would handle safety issues or emergencies. This shows that you take the responsibility seriously and are prepared to keep both guests and staff safe.
✨Practice Your Communication Skills
As excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend. Focus on how you can effectively communicate with both guests and your team to create a brilliant hotel experience.