Hotel Duty Manager - Hayes

Hotel Duty Manager - Hayes

Full-Time 11 - 16 £ / hour (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
  • Company: Join Premier Inn, a leading hotel brand with a welcoming culture.
  • Benefits: Earn up to £13.86 per hour, enjoy discounts, and a clear career path.
  • Other info: Permanent contract with 35 hours a week and immediate start available.
  • Why this job: Make a real impact in hospitality while developing your management skills.
  • Qualifications: Experience in leadership roles, preferably in retail or customer service.

The predicted salary is between 11 - 16 £ per hour.

We are currently recruiting in our London Hayes Heathrow (North A4020) Premier Inn. Working 35 hours per week, paying up to £13.86 per hour.

Come and be a Duty Manager at Premier Inn in London Hayes Heathrow. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

  • PAY RATE: Up to £13.86 per hour
  • CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
  • HOURS: 35 hours a week
  • LOCATION: London Hayes Heathrow (North A4020) Premier Inn 362 Uxbridge Road, London, UB4 0HF

Why you’ll love it here:

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at London Hayes Heathrow (North A4020) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health.

Hotel Duty Manager - Hayes employer: Premier Inn

At Premier Inn London Hayes Heathrow, we pride ourselves on being an exceptional employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, we ensure that every Duty Manager can thrive in their role while enjoying fantastic benefits like discounts on accommodation and meals. Join us to lead a dedicated team in delivering outstanding customer experiences in a welcoming environment.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Duty Manager - Hayes

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about the role and even a referral!

Tip Number 2

Prepare for the interview by practising common questions for Duty Managers. Think about how you’ve led teams before and be ready to share specific examples that highlight your leadership skills and customer service experience.

Tip Number 3

Dress to impress! First impressions matter, so make sure you look smart and professional when you show up for your interview. It shows you’re serious about the role and respect the company’s standards.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds.

We think you need these skills to ace Hotel Duty Manager - Hayes

Leadership Skills
Customer Service
Communication Skills
Organisational Skills
Team Management
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any leadership experience you have, especially in retail or similar environments, to show us you're the right fit for our team.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to join Premier Inn and how your past experiences make you the perfect candidate. Keep it friendly and professional, just like our hotel atmosphere!

Showcase Your Customer Service Skills:Since delivering outstanding customer experience is key, make sure to include examples of how you've gone above and beyond for customers in your previous roles. We love hearing about those moments that made a difference!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and you'll be one step closer to joining our dream team at Premier Inn!

How to prepare for a job interview at Premier Inn

Know the Company

Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer service and how they create a welcoming environment. This will help you align your answers with what they’re looking for.

Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you successfully led a team or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and career progression at Premier Inn. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It reflects your seriousness about the role and sets a positive tone for the conversation.