Hotel - Duty Manager

Hotel - Duty Manager

Rhyl Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
  • Benefits: Enjoy guaranteed hours, discounts, and a clear career path with training support.
  • Why this job: Perfect for aspiring leaders wanting to make a real impact in hospitality.
  • Qualifications: Experience in retail or leadership roles is essential.
  • Other info: Immediate start available; no zero hours contracts!

Duty Manager – Premier Inn Rhyl Seafront

Come and be a Duty Manager at Premier Inn Rhyl Seafront.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you have experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE:
Up to £13.36 per hour (day shift)

CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!

HOURS:
24 hours a week – guaranteed hours to help you plan your week around!

LOCATION:
21-26 West Parade, Rhyl, Denbighshire, LL18 1HE

Why you’ll love it here:

  • Training and support: At Premier Inn, we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Premier Inn Rhyl Seafront as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

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Hotel - Duty Manager employer: Premier Inn

At Premier Inn Rhyl Seafront, we pride ourselves on being an excellent employer that values our team members and their growth. With guaranteed hours, a supportive work culture, and a clear career progression path, we ensure that every Duty Manager can thrive while delivering outstanding customer experiences. Enjoy fantastic benefits like discounts on accommodation and meals, alongside a company pension scheme, making your time with us both rewarding and enjoyable.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager

✨Tip Number 1

Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience with their expectations during any discussions.

✨Tip Number 2

Prepare to discuss specific examples of how you've successfully led teams in the past. Highlighting your leadership style and how it contributed to a positive work environment can set you apart.

✨Tip Number 3

Research the local area and the specific challenges faced by hotels in Rhyl. Showing that you understand the local market can demonstrate your commitment and readiness for the role.

✨Tip Number 4

Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and what it takes to succeed as a Duty Manager, which can be invaluable during your application process.

We think you need these skills to ace Hotel - Duty Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Organisational Skills
Health and Safety Awareness
Problem-Solving Skills
Time Management
Conflict Resolution
Adaptability
Attention to Detail
Sales Skills
Training and Development
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service excellence and team management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn experience.

Highlight Relevant Experience: In your application, focus on your previous roles that involved managing people and delivering exceptional customer service. Use quantifiable achievements to demonstrate your impact in those positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Duty Manager role.

How to prepare for a job interview at Premier Inn

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.

✨Demonstrate Customer Service Skills

Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for a customer. Share these stories to illustrate your commitment to excellent service.

✨Familiarise Yourself with Health & Safety Standards

Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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