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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy discounts on stays, meals, and various retail perks.
- Why this job: Great opportunity for growth in management with supportive training.
- Qualifications: Experience in leadership roles, preferably in retail or hospitality.
- Other info: Immediate start with guaranteed hours to help you plan your week.
Duty Manager – Premier Inn Trowbridge
Come and be a Duty Manager at Premier Inn Trowbridge.
Lead our dream team to ensure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you have experience in retail or other roles where you have successfully led people, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all relevant leadership experience.
PAY RATE:
Up to £13.36 per hour
CONTRACT TYPE:
Fixed Term – Until 04/09/2025
HOURS:
16 hours a week – guaranteed hours to help you plan your week around!
LOCATION:
St Stephen\’s Pl, Trowbridge BA14 8AH
Why you’ll love it here:
- Training and support: At Premier Inn, we do careers worth staying for. From day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Premier Inn Trowbridge as a Duty Manager, where your proven leadership skills will be used to manage a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience and demonstrate how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare examples from your past leadership roles that showcase your ability to manage a team effectively. Highlight situations where you improved customer satisfaction or resolved conflicts.
✨Tip Number 4
Research common interview questions for management positions in the hospitality industry. Practising your responses will help you feel more confident and articulate during the interview process.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any roles where you've successfully managed a team or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples from your past experiences that demonstrate your skills in managing people and delivering excellent customer service.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. These are crucial for a Duty Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to excellent service.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.