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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Grow your management skills in a supportive environment with clear career progression.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills required.
- Other info: Immediate start available; guaranteed hours for better work-life balance.
Duty Manager – Premier Inn Poole Centre (Holes Bay)
Come and be aDuty Manager at Premier Inn Poole Centre (Holes Bay).
Lead our dream team to make sure every aspect of our famous hotel experience iswelcoming,safe, andbrilliant.
If you’ve got experience inretailor other jobs where you have successfullyled people before, then this role is perfect as your next step in management.
We’re looking for adedicatedprofessional who knows how to deliver outstandingcustomer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE:
Up to £13.36 per hour (day shift)
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
37.5 hours a week – guaranteed hoursto help you plan your week around!
LOCATION:
Holes Bay Rd, Poole BH15 2BD
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to60% offPremier Inn rooms and25% off mealsin all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team atPremier Inn Poole Centre (Holes Bay)as a Duty Manager, where yourproven leadershipskills will be put to use managing areliable, high-performing team that ensures the smooth running of our hotel. If you’veled a teamin aretail environment, you’ll use yourexperience,excellent communication, andorganisational skillsto manage everything fromhealth & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience with their expectations during any discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to share specific examples of how you've successfully led a team and improved customer experiences.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Think of scenarios where you maintained high standards under pressure, as this is crucial for a Duty Manager role.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise skills that relate to customer service and team management, as these are crucial for the Duty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn's mission of delivering outstanding customer experiences.
Highlight Relevant Experience: In your application, be sure to detail any relevant experience you have in managing teams, especially in high-pressure environments. Discuss your understanding of health and safety standards and how you've implemented them in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Premier Inn Poole Centre. Mention why you believe this position is a great fit for you and how you align with their values of providing a welcoming and safe hotel experience.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Make sure to highlight any previous leadership roles you've held, especially in retail or hospitality. Share specific examples of how you successfully led a team and improved customer experiences.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to delivering outstanding customer service. Think of scenarios where you went above and beyond for guests and how you handled any challenges that arose.
✨Familiarise Yourself with Health & Safety Standards
Since the role involves managing health and safety standards, brush up on relevant regulations and best practices. Be ready to discuss how you would ensure compliance in a hotel setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.