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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy guaranteed hours, discounts, and a clear career path with training support.
- Why this job: Perfect for aspiring leaders wanting to make an impact in hospitality.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Fixed term contract until 04/09/25 with no zero hours contracts.
The predicted salary is between 22000 - 36000 £ per year.
Duty Manager – Premier Inn Aberystwyth
Come and be a Duty Manager at Premier Inn in Aberystwyth.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We\’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour (day shift)
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours a week
LOCATION: 36-37 Marine Terrace, Aberystwyth, Ceredigion, SY23 2NN
Why you\’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you\’ll do:
Join our team at Premier Inn Aberystwyth as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience and demonstrate how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past leadership roles that showcase your ability to manage teams effectively and enhance customer experiences. Tailoring these stories to reflect the hotel environment will make a strong impression.
✨Tip Number 4
Research the Aberystwyth location and its unique customer demographics. Being knowledgeable about the area can help you discuss how you would cater to the needs of guests in your role as Duty Manager.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any roles where you've successfully managed a team or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples from your past experiences that demonstrate your skills in managing people and delivering excellent customer service.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. These are crucial for a Duty Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to excellent service.
✨Understand Health & Safety Standards
Familiarise yourself with basic health and safety regulations relevant to the hospitality industry. Being able to discuss how you would ensure compliance can set you apart as a knowledgeable candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
