At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy guaranteed hours, discounts, and a clear career path with training support.
- Why this job: Perfect for aspiring leaders wanting to make a real impact in hospitality.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available; no zero hours contracts!
Come and be a Duty Manager at Premier Inn in St Andrews. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 20 hours a week – guaranteed hours to help you plan your week around!
LOCATION: Largo Rd, St Andrews KY16 8NH
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at St Andrews Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding their approach to hospitality will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare examples from your past leadership roles that demonstrate your ability to manage teams effectively. Highlight situations where you improved customer satisfaction or resolved conflicts.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a genuine interest in the role. Employers appreciate candidates who are passionate about providing excellent service and leading a team.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service, team management, and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of what makes an exceptional guest experience. Mention specific examples from your past roles where you successfully led a team or improved customer satisfaction.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that relate to the Duty Manager position. Focus on your achievements in leading teams and ensuring high standards of service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage and inspire others.
✨Understand the Company Culture
Research Premier Inn's values and culture before the interview. Familiarise yourself with their commitment to customer service and employee development. Showing that you align with their ethos can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations in the hotel environment. Think of scenarios related to guest complaints, team management, or health and safety issues, and prepare your responses to showcase your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or career progression within Premier Inn. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.