Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Hitchin Town Centre Premier Inn.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in leading teams, preferably in retail or customer service.
- Other info: Permanent contract with 40 hours a week and immediate start available.
Duty Manager – Hitchin Town Centre Premier Inn
Come and be a Duty Manager at Hitchin Town Centre Premier Inn.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour (day shift)
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 40 hours a week
LOCATION: Portmill Ln, Hitchin SG5 1DJ
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and savings schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Hitchin Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
#J-18808-Ljbffr
Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills in managing teams and delivering great guest experiences.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you’re serious about the role and ready to lead the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Inn family.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application: Don’t just send the same CV everywhere! Customise your application to reflect the skills and experiences that match the Duty Manager role. We love seeing how you connect your background to what we do at Premier Inn.
Be Personable: Remember, we’re all about outstanding customer experience! Use your application to showcase your communication skills and how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Hitchin Town Centre Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Experience
Since the role requires strong leadership skills, be ready to share specific examples from your past experiences where you've successfully led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how your leadership made a positive impact.
✨Prepare for Customer Service Scenarios
As a Duty Manager, delivering outstanding customer experience is key. Think about common challenges in hospitality and prepare your responses. Consider how you would handle difficult guests or ensure health and safety standards are met, demonstrating your problem-solving skills and commitment to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Inquire about the team dynamics, training opportunities, or what success looks like in this role. It’s a great way to engage with the interviewer and leave a lasting impression.