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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn in Haywards Heath.
- Benefits: Earn up to £13.36 per hour with great discounts and a clear career path.
- Why this job: Perfect for those with leadership experience looking to grow in hospitality.
- Qualifications: Experience in leading teams, especially in retail or customer service.
- Other info: Enjoy a supportive environment with excellent training and career development.
Overview
Duty Manager – Haywards Heath Premier Inn
Come and be a Duty Manager at Premier Inn in Haywards Heath.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Details
PAY RATE: Up to £13.36 per hour (day shift)
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 24 hours a week
LOCATION: Perrymount Rd, Heath Rd, Haywards Heath RH16 3DN
Why you’ll love it here
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do
Join our team at Haywards Heath Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership experience during interviews. Share specific examples of how you've inspired teams or improved customer experiences in previous roles. This will help you stand out as the perfect fit for the Duty Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any previous experience where you've led a team, whether in retail or elsewhere. We want to see how you can inspire others and create a fantastic environment for both guests and staff.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application to match the Duty Manager role at Premier Inn. Mention specific skills that relate to customer service and team management – it’ll make you stand out!
Be Personable: We love a friendly face! When writing your cover letter, let your personality shine through. Share why you’re passionate about hospitality and how you can contribute to our welcoming atmosphere at Haywards Heath.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they support their staff. This knowledge will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you successfully led a team. Highlight situations where you inspired others or improved team performance. This will demonstrate that you have the relevant skills for the Duty Manager role.
✨Emphasise Customer Experience
Since this role is all about delivering outstanding customer service, be ready to discuss how you’ve handled customer complaints or enhanced guest experiences in previous jobs. Use real-life scenarios to illustrate your approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.