Hotel - Duty Manager

Hotel - Duty Manager

Penrith Full-Time No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
  • Company: Join Premier Inn, a leading hotel brand in the beautiful Lake District.
  • Benefits: Enjoy competitive pay, discounts, and a clear career progression path.
  • Why this job: Make a real impact in hospitality while developing your leadership skills.
  • Qualifications: Experience in retail or leadership roles is essential.
  • Other info: Immediate start with full-time hours and no zero-hour contracts.

Duty Manager – Penrith Premier Inn

Come and be a Duty Manager at Premier Inn in Penrith.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week – evenings and weekends included

LOCATION: Premier Inn Penrith
2 Common Garden Square, Penrith New Squares, Penrith, CA11 7FG

Why you’ll love it here:

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Penrith Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

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Hotel - Duty Manager employer: Premier Inn

At Premier Inn in Penrith, we pride ourselves on being an excellent employer that values leadership and personal growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you’ll thrive in a role that not only offers competitive pay but also fantastic benefits like discounts on accommodation and meals. Join us in the beautiful Lake District, where your contributions will help create memorable experiences for our guests while enjoying a fulfilling career.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they relate to the role at Premier Inn. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Don’t forget to research Premier Inn! Familiarise yourself with their values, mission, and what makes them stand out in the hospitality sector. This knowledge will help you tailor your responses and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, get your application in and let’s get you started on this exciting journey!

We think you need these skills to ace Hotel - Duty Manager

Leadership Skills
Customer Service Skills
Communication Skills
Organisational Skills
Health & Safety Knowledge
Team Management
Problem-Solving Skills
Time Management
Adaptability
Experience in Retail Management
Training and Development Skills
Conflict Resolution Skills

Some tips for your application 🫡

Show Off Your Leadership Skills: Make sure to highlight any experience you have in leading teams, whether it's in retail or other roles. We want to see how you've inspired others and created a positive environment!

Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application to match the Duty Manager role at Premier Inn. Mention specific skills that relate to customer experience and team management.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’re the perfect fit for us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team!

How to prepare for a job interview at Premier Inn

✨Know the Company Inside Out

Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they support their staff. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication and organisational skills, as these are crucial for ensuring a smooth hotel operation.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, like dealing with difficult guests or managing health and safety standards. Think through potential scenarios and how you would respond, demonstrating your problem-solving abilities and commitment to guest satisfaction.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Hotel - Duty Manager
Premier Inn
Location: Penrith

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