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- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Wrexham Town Centre Premier Inn.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in leading teams, preferably in retail or customer service.
- Other info: Fixed-term contract with opportunities for growth and development.
Duty Manager – Wrexham Town Centre Premier Inn
Come and be a Duty Manager at Wrexham Town Centre Premier Inn.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour (day shift)
CONTRACT TYPE: Fixed Term – until 15/01/2026 – we don’t do zero hours contracts!
HOURS: 24 hours a week
LOCATION: Jacques Way, Wrexham, LL11 2BY
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Wrexham Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership experience during the interview. Share specific examples of how you’ve inspired teams or improved customer experiences in previous roles. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role. We love seeing genuine interest!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without rambling on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research the Wrexham Town Centre Premier Inn thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare specific examples from your past experiences where you've successfully led a team or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Since delivering outstanding customer experience is key for this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult guests or ensure a welcoming atmosphere, as this will highlight your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or career progression within the hotel. This shows that you're not just interested in the job, but also in growing with the company.