Hotel Duty Manager

Hotel Duty Manager

Brentwood Full-Time No home office possible
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Premier Inn

At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
  • Why this job: This role offers growth opportunities and a chance to inspire others in a vibrant environment.
  • Qualifications: Previous leadership experience in retail or similar roles is essential.
  • Other info: Fixed term contract until December 2025 with no zero hours contracts.

Overview

Duty Manager – Brentwood – Premier Inn

Come and be a Duty Manager at Premier Inn in Brentwood. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

Details

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Fixed term contract until 04/12/2025 – we don’t do zero hours contracts!

HOURS: 24 hours a week

LOCATION: 169 Kings Road, Brentwood, Essex, CM14 4EG

Why you’ll love it here

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\\\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\\\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Brentwood Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

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Hotel Duty Manager employer: Premier Inn

At Premier Inn in Brentwood, we pride ourselves on being an excellent employer that values leadership and teamwork. With a commitment to employee growth through comprehensive training and a clear career path, we ensure our Duty Managers are well-equipped to inspire their teams while enjoying fantastic benefits like discounts on accommodation and meals. Join us for a rewarding experience where your contributions directly enhance our guests' stay in a supportive and dynamic work environment.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Duty Manager

✨Tip Number 1

Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you align your leadership style with their expectations during interviews.

✨Tip Number 2

Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and what it takes to succeed as a Duty Manager, which can give you an edge in your application.

✨Tip Number 3

Prepare to discuss specific examples of your leadership experience in previous roles. Highlight how you've successfully managed teams and improved customer satisfaction, as these are key aspects of the Duty Manager role.

✨Tip Number 4

Show enthusiasm for the hospitality industry. Being passionate about creating exceptional guest experiences will resonate well with the hiring team and demonstrate that you're a great fit for the role.

We think you need these skills to ace Hotel Duty Manager

Leadership Skills
Customer Service Excellence
Communication Skills
Organisational Skills
Health and Safety Knowledge
Team Management
Problem-Solving Skills
Time Management
Conflict Resolution
Adaptability
Attention to Detail
Sales and Marketing Awareness
Training and Development Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience, especially in retail or similar environments. Emphasise any relevant skills that align with the responsibilities of a Duty Manager, such as team management and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples from your past roles where you successfully led a team or improved customer experiences.

Highlight Relevant Experience: In your application, clearly outline your previous roles and how they relate to the Duty Manager position. Focus on your achievements in managing teams and ensuring customer satisfaction.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a managerial role.

How to prepare for a job interview at Premier Inn

✨Showcase Your Leadership Experience

Make sure to highlight any previous leadership roles you've held, especially in retail or hospitality. Share specific examples of how you successfully led a team and improved customer experiences.

✨Understand the Company Culture

Research Premier Inn's values and culture before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to their welcoming environment.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios from your past where you managed conflicts or improved service quality, and be ready to share those stories.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, and what success looks like in the Duty Manager role. This shows your genuine interest in the position.

Hotel Duty Manager
Premier Inn
Location: Brentwood
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