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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy discounts on stays, meals, and various retail perks.
- Why this job: Great opportunity for growth in management with supportive training.
- Qualifications: Experience in leadership roles, preferably in retail or hospitality.
- Other info: Immediate start available; fixed-term contract until September 2025.
Duty Manager – Premier Inn London Victoria
Come and be a Duty Manager at Premier Inn London Victoria.
Lead our dream team to ensure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you have experience in retail or other roles where you have successfully led people, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all relevant leadership experience.
PAY RATE:
Up to £15.36 per hour (day shift)
CONTRACT TYPE:
Fixed Term – Until 04/09/2025
HOURS:
30 hours a week – guaranteed hours to help you plan your week around!
LOCATION:
82-83 Eccleston Square, Off 55 Gillingham Street, London Victoria
Why you’ll love it here:
- Training and support: At Premier Inn, we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Premier Inn London Victoria as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding their approach to hospitality will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare specific examples from your past leadership roles that demonstrate your ability to manage teams effectively and enhance customer experiences. Tailoring your stories to reflect the hotel environment will resonate well.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a genuine interest in the role. Employers appreciate candidates who are passionate about delivering exceptional service and leading teams in a dynamic environment.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar roles. Emphasise any achievements that demonstrate your ability to deliver outstanding customer service and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Duty Manager role. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. These are crucial for managing a hotel team and ensuring a brilliant guest experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or hospitality. Highlight specific examples where you successfully led a team and improved customer experiences.
✨Understand the Company Culture
Research Premier Inn's values and mission. Demonstrating that you align with their commitment to outstanding customer service will show that you're a good fit for the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios from your past experience where you resolved conflicts or improved team performance.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquiring about training opportunities or career progression shows your interest in growing within the organisation.
