At a Glance
- Tasks: Lead a dynamic team to ensure a welcoming and safe hotel experience.
- Company: Join the Premier Inn family in Horsham, known for its supportive culture.
- Benefits: Earn up to £13.86 per hour with discounts on stays and meals.
- Other info: Enjoy a clear career path and immediate start in a permanent role.
- Why this job: Kickstart your management career while making guests feel at home.
- Qualifications: Experience in leading teams, especially in retail or customer service.
The predicted salary is between 11 - 16 £ per hour.
We are currently recruiting in our Horsham North (Horsham Station) Premier Inn. Working 24 hours per week, paying up to £13.86 per hour.
Come and be a Duty Manager at Premier Inn in Horsham. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.86 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 24 hours a week
- LOCATION: Horsham North (Horsham Station) Premier Inn, 57 North Street, Horsham RH12 1RB
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Horsham North (Horsham Station) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel - Duty Manager - Horsham employer: Premier Inn
At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your leadership skills can shine. With a clear career progression path, comprehensive training, and a range of benefits including discounts and a pension scheme, you’ll find meaningful opportunities for growth in our Horsham North location. Join us to lead a dedicated team in delivering outstanding customer experiences in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel - Duty Manager - Horsham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching Premier Inn and understanding their values. Show us how your leadership experience aligns with their commitment to outstanding customer service. We want to see your passion shine through!
✨Tip Number 3
Practice common interview questions related to team management and customer experience. We suggest doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for you to take the next step in your career.
We think you need these skills to ace Hotel - Duty Manager - Horsham
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application to match the Duty Manager role at Premier Inn. Mention specific skills that relate to managing a hotel and delivering outstanding customer experiences.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer service and how they create a welcoming environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Experience
Since they’re looking for someone with proven leadership skills, be ready to share specific examples from your past roles. Talk about how you’ve successfully led teams, resolved conflicts, or improved customer experiences in retail or similar environments.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like a guest complaint or a team conflict. Think of a few scenarios in advance and outline how you would approach them, focusing on your problem-solving and communication skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like as a Duty Manager. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
