At a Glance
- Tasks: Ensure guest safety and comfort during the night shift at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with great discounts and a pension scheme.
- Other info: Enjoy complimentary breakfast for two when you join us!
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Must be over 18; problem-solving skills and calm personality preferred.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Nights Team Member at Hitchin Town Centre Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us.
Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour - night shift
CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.
HOURS: 16 hours per week
LOCATION: Portmill Lane, Hitchin, Hertfordshire, SG5 1DJ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Hitchin Town Centre Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights - Team Member in Hitchin employer: Premier Inn
Join the Hitchin Town Centre Premier Inn as a Nights Team Member and experience a supportive work culture that prioritises your growth and well-being. With comprehensive training, a clear career path, and fantastic benefits including discounts on accommodation and meals, you'll find a rewarding environment where your contributions are valued. Enjoy the perks of working in a leading hospitality business, all while ensuring our guests have a restful night.
StudySmarter Expert Advice🤫
We think this is how you could land Nights - Team Member in Hitchin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Nights Team Member, you'll be the go-to person for guests. Think about how you can make their stay more comfortable and practice scenarios where you might need to solve problems or provide assistance.
✨Tip Number 3
Dress the part! Even though it’s a night shift, showing up looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of landing that interview. Plus, you’ll be one step closer to joining our amazing team!
We think you need these skills to ace Nights - Team Member in Hitchin
Some tips for your application 🫡
Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at home, even in the wee hours of the night!
Highlight Relevant Skills:Even if you don’t have direct experience, think about any customer service or problem-solving skills you've got. We love seeing how you can apply those skills to help our guests get a good night's sleep.
Keep It Simple:Don’t overcomplicate things! A clear and straightforward application is always appreciated. Just be yourself and let us know why you’d be a great fit for our Nights Team Member role.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey with us at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you maintained composure and provided excellent customer service.
✨Highlight Problem-Solving Skills
The role requires quick thinking and problem-solving. Prepare to discuss specific scenarios where you've successfully resolved issues. This could be anything from helping a guest with a request to managing an unexpected situation.
✨Know the Company Culture
Familiarise yourself with Whitbread's values and the Premier Inn brand. Show that you understand their commitment to customer service and how you can contribute to creating a welcoming environment for guests.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. This shows your interest in the role and the company. You might ask about training opportunities or what a typical night shift looks like, which can also help you gauge if it’s the right fit for you.