At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a fun environment.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, pension schemes, and free breakfast for two.
- Other info: Enjoy a supportive team atmosphere and flexible hours.
- Why this job: Kickstart your career with immediate start and clear growth opportunities.
- Qualifications: No experience needed, just bring your friendly personality and passion for service.
The predicted salary is between 11 - 14 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Hitchin Town Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 33 hours per week
LOCATION: Portmill Ln, Hitchin SG5 1DJ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Hitchin Town Centre as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Hitchin employer: Premier Inn
At Premier Inn Hitchin Town Centre, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you’ll find a rewarding environment that encourages personal and professional growth. Join us and enjoy a warm welcome, competitive pay, and the chance to be part of the UK's leading hospitality business.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Hitchin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s handling a complaint or serving a meal, showing off your people skills can really set you apart.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our amazing team at Premier Inn Hitchin Town Centre!
We think you need these skills to ace Ground Floor Team Member in Hitchin
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Premier Inn.
Highlight Customer Service Skills:Make sure to emphasise any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being a friendly face!
Keep It Simple and Clear:We appreciate straightforward applications. Use clear language and structure your application well. This makes it easier for us to see why you’d be a great fit for the Front of House role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific aspects of the company during your interview can show that you’re genuinely interested and invested in being part of their team.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you’ve provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle various situations with ease.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows that you’re engaged and eager to learn more about the role and the team. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.
