At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until May 2026 with 16 hours per week.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Wirral (Heswall) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Fixed term (Until May 2026) – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Chester Rd, Heswall, Wirral CH60 3SD
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Wirral (Heswall) Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Heswall employer: Premier Inn
At Wirral (Heswall) Premier Inn, we pride ourselves on being an excellent employer by fostering a supportive and friendly work environment where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, we ensure our staff feel appreciated and motivated. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Heswall
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Wirral (Heswall) Premier Inn. Familiarise yourself with the layout and services offered. This will not only impress your interviewers but also help you feel more confident when discussing how you can contribute.
✨Tip Number 2
Show off your personality! As a Front of House Team Member, your friendly vibe is key. During interviews or meet-ups, let your fun side shine through. Share stories that highlight your customer service skills and how you’ve made someone’s day better.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or platforms like LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re genuinely interested in being part of the team!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the details about the role and benefits right there. Don’t miss out on the chance to join a fantastic team at Premier Inn!
We think you need these skills to ace Ground Floor Team Member in Heswall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experiences or skills that match what we’re looking for, even if they’re from different jobs or situations.
Keep It Simple:We love a straightforward application! Keep your language clear and concise, and avoid jargon. Just be yourself and communicate why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific benefits or initiatives during your interview can show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about how you would handle different customer service situations. Even if you don’t have direct experience, consider past roles or experiences where you’ve helped others. Practising responses to common scenarios can help you feel more confident during the interview.
✨Ask Questions
Interviews are a two-way street! Prepare some questions to ask about the role, team dynamics, or training opportunities. This shows that you’re engaged and eager to learn more about how you can contribute to the team at Wirral (Heswall) Premier Inn.
