At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our Herne Bay hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Competitive pay, discounts, pension schemes, and free breakfast for two.
- Other info: Flexible 20-hour contract with clear career progression opportunities.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed.
- Qualifications: No prior experience required, just a friendly personality and passion for service.
The predicted salary is between 27200 - 27200 € per year.
We're currently recruiting in our Herne Bay Premier Inn. Working 20 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Herne Bay Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
- PAY RATE: Up to £13.06 per hour
- CONTRACT TYPE: Fixed Term – until 03/09/2026
- HOURS: 20 hours per week
- LOCATION: Blacksole Farm, Margate Road, Herne Bay, CT6 6LA
Why you'll love it here:
- Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Join our team at Herne Bay Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Ground Floor - Team Member - Herne Bay employer: Premier Inn
At Premier Inn in Herne Bay, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With competitive pay, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on accommodation and meals. Join us to be part of a friendly team that prioritises your growth and well-being in a vibrant seaside location.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member - Herne Bay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can make guests feel welcome. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and get you into the right role at Herne Bay Premier Inn.
We think you need these skills to ace Ground Floor - Team Member - Herne Bay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the role at Herne Bay Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Smile, engage with your interviewer, and show them that you can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewer but also help you understand how you can contribute to their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Member. Prepare some examples of how you would handle different situations, like dealing with a complaint or making a guest feel special. This shows you’re ready for the role!
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you gauge if it’s the right fit for you.
