At a Glance
- Tasks: Welcome guests and provide excellent customer service at Herne Bay Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy up to 60% off hotel stays and various discounts on everyday expenses.
- Why this job: No experience needed; immediate start with clear career progression opportunities.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Front of House Team Member at Herne Bay Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term - until 03/09/2026
HOURS: 20 hours per week
LOCATION: Blacksole Farm, Margate Road, Herne Bay, CT6 6LA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Herne Bay Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Herne Bay employer: Premier Inn
Join the Herne Bay Premier Inn team as a Front of House Team Member and experience a vibrant work culture that prioritises customer service and employee growth. With comprehensive training, a clear career path, and fantastic benefits including discounts on accommodation and meals, you'll find a rewarding environment that values your contributions and supports your development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Herne Bay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It’s quick and easy, plus you’ll be one step closer to joining our amazing team at Herne Bay Premier Inn!
We think you need these skills to ace Ground Floor - Team Member in Herne Bay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us.
Keep It Simple:We love a straightforward application! Keep your language clear and concise, and avoid jargon. This will help us understand your passion for the role without getting lost in complicated phrases.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare examples from your past experiences, even if they’re not directly related to hospitality. Highlight your ability to work well with others and handle challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage with your interviewers!
